Support
Frequently Asked Questions
Answers to common questions about how Peregrine Kapmere works, what it does and does not do, and what to expect during a trial. If you can't find what you need here, reach out through our contact page.
What exactly does Peregrine Kapmere do?
Peregrine Kapmere is a software platform for systematic market analysis and trade execution. It processes market data, applies rule-based strategy logic, and can route orders to connected brokerage accounts. It is designed for traders who want a structured, repeatable approach rather than discretionary, manual trading.
Is Peregrine Kapmere a financial adviser or broker?
No. Peregrine Kapmere is not a financial adviser, broker, or portfolio manager. We provide software tools for analysis and execution. You remain fully responsible for your own trading decisions, account funding, and risk management. Nothing on this site should be interpreted as personalized investment advice.
Do I need trading or coding experience to use it?
Basic familiarity with trading concepts is helpful, since you will be configuring strategy parameters and reviewing performance data. Coding is not required for standard use, as the interface is built around configurable settings rather than scripting. Users who want deeper customization may benefit from more technical experience.
Which markets and brokers does Peregrine Kapmere support?
Supported markets and broker connections depend on the current integrations available at any given time. Rather than publish a list that may become outdated, we recommend checking directly with our team via the contact page to confirm compatibility with your specific broker or asset class before committing to a plan.
How is performance data presented, and what are its limits?
Any performance figures we share, including backtested results, reflect historical or simulated conditions and are provided for illustrative purposes only. Backtested performance has inherent limitations, including hindsight bias and the fact that it does not account for all real-world factors such as slippage, liquidity constraints, or changing market conditions. Past results, whether live or simulated, do not guarantee future outcomes.
What does the trial include?
The trial gives you access to the platform so you can evaluate the interface, configure strategy settings, and review how analysis and execution features work in practice. Specific trial terms, including duration and any limitations, are outlined during sign-up and may be adjusted from time to time.
Can I lose money using Peregrine Kapmere?
Yes. Trading financial instruments carries risk, including the possible loss of some or all of the capital you commit. Peregrine Kapmere provides tools to help you execute a systematic approach, but it cannot eliminate market risk, and no software can guarantee profits or prevent losses.
How do I cancel or change my plan?
You can manage your plan, including upgrades, downgrades, or cancellation, through your account settings or by contacting our support team directly. We recommend reviewing the terms of service for specifics on billing cycles and cancellation timing.
Is my data secure?
We take reasonable measures to protect account and usage data within the platform. For details on what information is collected and how it is handled, please refer to our Privacy Policy, which outlines our general data practices.
Can I use Peregrine Kapmere on multiple devices?
Access generally depends on your account plan. Most users can log in from different devices to monitor settings and performance, though real-time execution behavior should be configured carefully to avoid conflicting instructions across sessions.
Who should I contact if I have further questions?
For anything not covered here, including plan details, technical issues, or account-specific questions, please use the form on our Contact page and a member of our team will follow up.
Still have questions?
Our team is available to walk you through how Peregrine Kapmere fits into your existing trading process before you commit to anything.
Contact Us